Frequently Asked Questions
About the Works
Are all the pieces original or are there also reproductions?
All pieces are original. At the moment, none of them have been reproduced; however, this is not ruled out for the future. In the event that one is reproduced, this information will be specified on the piece's page.
Do the works include a certificate of authenticity signed by the artist?
Yes, the works include a certificate of authenticity.
Can I request a personalized or commissioned work directly from the artist?
Yes, to do so, contact Carla here
About Orders and Shipping
Do you ship internationally?
Yes, we ship internationally. If your country is not enabled at checkout, please contact me here.
How long does shipping take and how are the artworks packaged?
Artworks on canvas are shipped rolled in a tube, without a stretcher bar or frame for safer shipping.
Artworks on paper are shipped in a padded envelope.
Can I track my order once it has been shipped?
Yes, we will send a tracking number once the order has been shipped.
Do you offer express shipping?
At the moment, we do not offer express shipping.
About Returns and Refunds
Can I return an artwork if I change my mind?
No, all sales are final. Each piece is unique, so we do not accept returns. We suggest you review all details before purchasing. If you have any questions, please contact me here.
What do I do if my order arrives damaged?
If your artwork arrives with damage caused during shipping, please contact us within the first 24 hours with photos of the condition of the artwork so we can evaluate a solution.
About the Page and the Artist
How can I stay updated on new available works?
Sign up for my email list and I will send you a notification when I have new works available. To sign up, do so here.
Can I contact the artist directly for inquiries or collaborations?
Yes, you can do so here.